File too large
That simple message when marketing team want to upload new support ticket that include attachment with size 4 MB.
Yes, that my mistake for not adjust default max upload file size.
The solution is simple :
Edit php.ini file
I use ubuntu and because I more familiar with freebsd I use phpinfo() as my friend to find out where the file is.
According to phpinfo() the php.ini file located in :
Open that file with nano editor :
# nano /etc/php5/cgi/php.ini
change “upload_max_filesize” to other value. I use 8M.
Save the file.